Last Updated: September 11, 2026
Twenty One Pilots Gift (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, twentyonepilotsgift.my, or make a purchase from us.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and billing address.
- Payment Information: When you make a purchase, our third-party payment processors collect your payment card details. We do not store full payment card numbers on our servers.
- Order Information: Details about the products you purchase, order history, and communication with our customer service team.
- Technical Information: IP address, browser type, device type, operating system, and browsing behavior on our site, collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your order, including order confirmations, shipping updates, and customer service responses.
- To process returns and refunds.
- To improve our website, products, and customer experience.
- To send promotional emails and marketing communications, if you have opted in to receive them. You may opt out at any time.
- To comply with legal obligations and prevent fraud.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Shipping carriers, payment processors, and email service providers who help us operate our business and fulfill your orders.
- Legal Authorities: When required by law, subpoena, or court order, or when we believe disclosure is necessary to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate information.
- The right to request deletion of your information, subject to certain legal exceptions.
- The right to opt out of marketing communications.
To exercise any of these rights, please contact us at info@twentyonepilotsgift.my. We will respond to your request within a reasonable timeframe.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a person under 18, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: info@twentyonepilotsgift.my
- Phone: +1 239-284-4290
- Address: 2326 NE 33rd Terr, Cape Coral, FL 33909, United States